All of our products are completley vegetarian. The only products that are not vegan, are the Ointments due to the use of beeswax.
E-mail or phone us if you want to discuss a custom order!
Never! Information about uses for the products is all obtained from readily accessible public domain sources. This is the same information used by Health Canada to permit claims.
Yes! Shipping is included in the price for all products shipped to Canada and the U.S. All Canadian taxes (HST etc.) are also included. Please note that customs fees and/or additional import taxes are NOT included. We ship via Canada Post and U.S. Postal Service USPS.
You can pay using your credit card or PayPal. To protect your data and bank information, we use PayPal to process credit card payments. You DO NOT need a PayPal account to pay by credit card. We accept Visa, Mastercard and American Express.
Yes we do! If you are not satisfied with any of our products simply mail it back to us, with a short note telling us why, and we will happily refund your money, issue a credit, or replace the product with an equivalent value product of your choice. You can also call us TOLL FREE at 1-800-667-4372. Faunus Herbs has been in business, at the same address, for over 30 years.
Faunus Herbs is a highly regulated and inspected farm business. We are inspected and regulated every year by Health Canada and by ECOCERT for Organic Certification.
Faunus Herbs is a real family farm. Some of our staff have been with us for decades. Our daughter designed our website and labels and packaging. The flowers and herbs in the pictures are from our farm, and yes… the people in the pictures are us! All of our marketing materials, websites, formulas and products are produced on the farm in rural Ontario, Canada. When you buy Faunus products, you are supporting a family farm business.
Absolutely not! We maintain complete confidentiality in regard to all your information. Privacy is valuable and important to us.